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How to check your windows 10 pc for memory problems when your computer is acting up, it could be a memory problem, and in this guide, we show you how to use windows 10's built-in memory tool to. How to perform a ram memory scan test on windows 10.. A: the scanner simply looks in your bios for information and then searches the crucial.com web site for compatible matches. if you are concerned about downloading this file, you can scan it with your antivirus software before you run it. also, we cannot access any of your personal data through the scanner tool, so using it will not compromise any personal information stored on your system..